Code of Conduct
How Patrol Members are expected to behave on shift, online and in the name of the patrol.
Available on request — email us for a copy
Policies & documents
How we operate, in writing.
You shouldn't have to take our word for how a patrol is run. These are the documents every Patrol Member is trained against and held to. They're reviewed as the patrol grows, and we'll always tell members when something changes.
Safeguarding Policy
Recognising risk to adults, children and young people, and exactly how concerns are reported.
Available on request — email us for a copy
Volunteer Declaration
The commitments every Patrol Member accepts digitally in the portal before their first shift.
Available on request — email us for a copy
Community Guidelines
The standards for the members' community feed and for how we speak about the city we serve.
Available on request — email us for a copy
Privacy Notice
What personal data we hold on members and applicants, why we hold it, and how long we keep it.
Available on request — email us for a copy
Complaints Procedure
How to raise a concern about the patrol or a member, and what happens after you do.
Available on request — email us for a copy
Health & Safety
Risk assessment, shift briefings, group sizes and the point at which a patrol stands down.
Available on request — email us for a copy
Equality, Diversity & Inclusion
Our commitment to treating everyone we meet, and everyone who joins us, with equal respect.
Available on request — email us for a copy
Social Media & Online Communications
What can and cannot be filmed, photographed or posted about a shift.
Available on request — email us for a copy
No legal powers
We are members of the public. No searches, no detaining, no physical intervention — 999 for anything urgent.
Written down, not improvised
Every member is trained against the same documents, and signs to say they've read them.
Ask us anything
If something here isn't clear, message us. We would rather explain it than have you guess.
Need a copy of any document above, or want to raise a concern? Email admin@liverpoolcommunitypatrol.com and we'll send it over.